We’re a small agency and would like to use the team plan. However are still very confused as to how the plan works. Can I please ask for clarification on these questions:
We pay for two webflow pro accounts. We just paid for team assuming this would bring our two accounts together including our monthly fees for our existing accounts.
Do we have to pay for team ON TOP of our two accounts?
Does the team plan merge our existing bill?
If it we have to pay for it on top. And we do not wish to pay twice as that’s a huge waste of money for us. How do we migrate websites to the team plan that have already been paid for annually? They currently cannot be migrated. What do we do here?
And if we can’t without cancelling their hosting do we have to pay for the individual plan on top of the team account until it’s possible to do so? Meaning we would use only the team plan and yet have to pay for another account purely because there’s no way to migrate it?
Is there support at Webflow that can do this for us?
We have paid for a month. If we have to pay double are we able to get a refund?
We’re really hoping that we can sort this out as we would like to use the platform but it just seems way too hard to make this happen. Logically 99% of people would assume when you upgrade to a team account that you won’t have to pay twice as you’re now part of a team. That’s what we’re assuming and hope that is the case.