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Student Discount Plan not approve

Hi, I’m trying to get a student discount plan and I already apply my email with evidence of being in my university for a week now. Somehow I did not get any reply at all. My mail is not .edu but I did provide evidence, so how long would it take? It taking quite long now.

Please Help

Hi @poomgsg9,

I am sorry to hear no one on our team has been in touch. It is likely we’ll need to investigate and discuss your private account details. Could you please contact our Customer Support Team at

One of our Customer Support Team Specialists will be able to investigate and respond via email! Thank you so much!