Student discount doesn't work if I switch to my student email?

Hi, I received my student discount code, but the email I originally signed up for Webflow with isn’t my student email. I already did a good chunk of work on my website so I didn’t really want to move to a new account, so I just changed the email associated with my account to the student one. When I tried to apply the student discount, it says it only works for students. Do I have to create a new account after all?

Here is my site Read-Only: LINK
(how to share your site Read-Only link)

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Hey @ekshen, welcome to the community forum!

Since this is an account issue, we will need to discuss your private account details. Could you please contact our Customer Support Team at

One of our Customer Support Team Specialists will be able to investigate and respond via email! Thank you so much!

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Hi, you tagged the wrong person in this.

:grimacing: apologies for that

So how was this issues resolved ?

I also have this problem but the support team didn’t answer me yet. I would be happy to use it with a discount… Thanks to weblow and other sources such as I’ll graduate soon and I’m sure successfully! So maybe someone can share with me some contacts of a particular person from support?