Student discount doesn't work if I switch to my student email?

Publishing help Hosting
#1

Hi, I received my student discount code, but the email I originally signed up for Webflow with isn’t my student email. I already did a good chunk of work on my website so I didn’t really want to move to a new account, so I just changed the email associated with my account to the student one. When I tried to apply the student discount, it says it only works for students. Do I have to create a new account after all?

Here is my site Read-Only: LINK
(how to share your site Read-Only link)

Student discount code
#2

Hey @ekshen, welcome to the community forum!

Since this is an account issue, we will need to discuss your private account details. Could you please contact our Customer Support Team at support@webflow.com?

One of our Customer Support Team Specialists will be able to investigate and respond via email! Thank you so much!

1 Like
#3

Hi, you tagged the wrong person in this.

#4

:grimacing: apologies for that

#5

So how was this issues resolved ?