Google Chrome "Oh, Snap!" page. File too large?

Design help General
1

Trying to upload a gif and I keep getting the Chrome “Oh, Snap” page. Is it just that my file is too large (19MB)? Something else going on here?

Thanks!

2

This is still occurring. Anyone have some insight?

3

Just tried this in Safari as well and it looks like the uploads fail right around 95% completion.

4

Hi Chris, yes we have a limit of ~20MB.

What sort of images are you uploading?? Needless to say 20MB is way too big…

5

Animated gifs to walk people through different steps in using an app. Tried embedded HTML5 videos but iOS Safari doesn’t support autoplay, which makes it a no-go. Suggestions?

Here’s the work in progress. http://preveal-tutorials.webflow.com

6

Have you thought about using the lightbox widget? It supports embedded videos (YouTube + Vimeo), and is also responsive.

1 Like
7

That could definitely work. Trying to reduce the number of clicks as much as possible. With a gif or an autoplay video, we’re at 0, which would be quite nice. I’ll play around with the lightbox and see if it’ll fit what we’re looking for. As-is, each video covers one step, so some of them are as short as 3-4 seconds. I’d hate for someone to have to click through to a lightbox to only see a 3 or 4 second video. Definitely worth looking into though, I think. Thanks for the suggestion!