I would really appreciate some help. I have a few forms on my site that have recently started receiving tons of spam. I added a code to the body to block ‘generic emails’ since we only target businesses. When I test the forms with a generic email (e.g., @gmail.com), it gets blocked as expected, and I’m unable to submit.
However, I’m still receiving tons of spam from email addresses that I’ve supposedly ‘blocked.’ Any help would be greatly appreciated.
Hi Andrea, a lot of the spam that Webflow suffers from appears to be directly to the form submission handler, so it bypasses your site entirely. You could even delete the form and you’d likely still get spam.
The solutions Webflow offers are the bot protection and recaptcha, I’d make sure both are setup.
Personally I’ve had a lot of issues here, and my client demand a no-spam situation, so I use a 3rd party paid solution called Basin for the form submission handling.
Thank you @memetican! I’ve started to look at Basin and that looks great. Another question that pops up then is, i currently use the form ‘action’ to send the responses to Salesforce Account Engagement - do you know how/ if i can use both Basin and also get the data in to Salesforce? Really appreciate your help
You’d deliver your form data to Basin’s webhook instead. Then Basin spam checks it, sends out your email notifications, your email to the form submitter if you want, etc. Then Basin can call your webhook to pass the data on, specifically for those that passed the SPAM check.