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Client Billing Transfer Project

Hello!

So I recently designed a site for a client and have set up client billing. The client is happy but says that further down the line, once they learn how to use webflow, they’d like access to the full site with design access.

I realise that to do this I can transfer the project, however, will the client have to re set-up hosting or will client billing still function for them the same way it does for me on my account?

Hi @James_Peel - We’ve got a client who wants the same - did you manage to find an answer to this one?

Hello @AlexTuskany1 and @James_Peel ,

A project can not be transferred if there is an active Site Plan (which I assume your Client Billing project(s) has) on the project, so the Site Plan subscription would first be needed to be canceled before you can transfer the project.

Or, you can transfer a duplicate of the project to your client’s Webflow account.

So once the project is on the client’s account, they will need to re-setup the custom domain, however, as the site is already connected there is no delay for DNS propagation and the downtime should be less than a few minutes - the time it takes to cancel the Site Plan, transfer the project, re-purchase the Site Plan, type in domains and click publish.

Hope this helps, and if you need further assistance with this when it is time to transfer the project to the client I suggest contacting Webflow Support.

1 Like

all sorted thanks @ceciliajonsson appreciate your reply thank you :slight_smile: