Can't delete websites

@Kwesi_Walker - I questioned the move as well, thinking that maybe they are cutting down the restore after delete issue. Hard to tell since there was no real explanation given that I was able to find. Maybe they are keeping them around for AI training, and that is just a guess.

1 Like

@Kwesi_Walker Join the club brother.

1 Like

I contacted Webflow support regarding this issue, and this is their response:

''Yes, for now, to delete archived sites completely the Support Team needs to contactedā€¦ But again, unless there is a specific reason they need to be deleted, having the archived sites doesnā€™t affect a Workspace in any way.

The ā€œdeleteā€ site function was only recently changed to ā€œarchiveā€ā€”one reason for this is to prevent accidental deletion of sites of which sites then canā€™t be recovered (this happened more than you might think!).ā€˜ā€™

Wow, that is a powerful tool! I will explore it. Thanks

You should have considered what makes the users accidentally delete a website before replacing the whole deletion functionality.

Deleting a website is a 2-step verification, so the action is 100% approved by the user.
So the problem is not whether the users wants to delete something, rather than deleting the right thing.
You should enhance the deletion functionality with screenshots of the project or give more information like when it was last edited, or a sum of what it includes etc.
Perhaps consider changing the access of the deletion and itā€™s position, maybe inside the information of the website, or inside the editor where the user has access visually to see what they delete so itā€™ll be unlikely to mistakenly perform their action.

The problem comes with the product and user experience teams, not understanding the needs or have the knowledge to know how to understand a need before a change.
You introduced a new feature ā€œArchiveā€ which is something different, and you removed the feature ā€œDeleteā€. Each has a different use, but none of those can replace each other.

As a new user, what the archive button does for me, is frustration over the control of my data, stealing or saving information for AI use, extra tickets for your support, extra steps to save a domain link from being trapped forever, etc etc.
So the question in the end is, did this change really work?
For me, (the user) no.

2 Likes

iā€™d venture a very good guess.

Totally agree !!
If Webflow at least said ā€œafter 30 days of archiving, the site is deletedā€, Iā€™d be at peace.
But now, by archiving, Webflow seems to keep my sites archived for eternityā€¦ :face_with_diagonal_mouth:

Iā€™ve seen some bad UX in my life but this has to take the cake. You canā€™t delete a project anymore without a manual submission to the webflow overlords. Who is the moron who decided this was a good idea? Do these people ever user test their ideas or do they just release their inflictions upon their unsuspecting customers?