I think this should really be looked at the developer level, suggestions like clearing the cookies may help, but this is really strange , whenever I assign a new editor to the site and they log in , they have all sorts of errors like missing auth cookies, being logged out etc.
One of the editors just had that issue in Safari, I suggested clearing the cookies, he tried twice and still receives this thing on the screenshot
Thank you for posting about what youâre experiencing with the Editor. I imagine that is not what you were expecting, but Iâm happy to help!
I tried to reproduce what you were experiencing, but was unable to. Would you be able to provide a screencapture of this, as well as a screenshot of the console?
In regards to cookies: missing cookies happen to be a browser setting issue unfortunately.
If you, or a collaborator, see an error that says âMissing authorization cookie forâŚâ when trying to log in to the Editor, try one of the following fixes:
Check that your browser accepts cookies, and if not, turn that on
Log out of the Editor, clear your browserâs cache, then log back in
Log in to the Editor via an incognito-mode window
Try logging in via a different browser
Thanks in advance, and Iâll be standing by for your response.
Hello, yes this answer is unsatisfying, all that was suggested in the past and I was already providing the logs , it works in Chrome eventually, but each time with Safari it is same thing. Of course it accepts cookies by default and it happens with each and every new editor I am assigning each time.
So , Safari is one of the major browsers and it definitely should be fixed on Webflowâs side. It canât be a matter of certain setting for a certain user since it happens each and every time.
Iâm sure there are others experiencing this. Or at least there is some issue with this particular project Iâm working with somehow, but clearing the cache and all that is not a solution.
@radmitry Thank you so much for following back up!
The âMissing authorization cookieâ message appears when a user has their Safari or Chrome browser preferences set to block third party cookies.
To resolve this in Chrome, visit the Chrome content settings page and make sure the âBlock third-party cookies and site dataâ option is not checked.
When using Safari, the setting to âAllow Allâ cookies should be set at Safari â Preferences â Privacy
At this time thatâs the only workaround in place as we cannot alter browser settings for someone on their computer.
I definitely understand the frustration and dissatisfaction when something isnât working as expected. I want you to know that weâre working towards building a much better Editor experience in the future and will do our best to account for this authorization cookie issue.
Thank you so much for your honest and helpful feedback, I really appreciate it.
Hey @Waldo , just got to computer and checked Safari settings, canât find the one you mentioned. Using the latest version of Safari Version 11.0.3 (13604.5.6)
"Waldo suggested checking âAllow Allâ cookies, however Iâm only seeing a âblock all cookiesâ button, which was not checked when I looked. Iâm assuming that means cookies have been allowed and that this wont resolve the issue
I tried logging in again in Safari and received the same missing auth cookie error
Private window browsing attempt failed also
Im assuming thats the same as incognito also cleared the cache and no luck"
It looks like HighSierra did away with the allow cookies from all third parties option. Instead, can you please try to enable cookies by following the steps here.