Webflow form error while trying to submit the form

Community resources General
1

Hi,

I created a page with forms that were working really well. I connected them to Firebase via Zapier, and everything worked perfectly. Today, I implemented Stripe’s one-time payment feature, which worked fine. However, I don’t know what happened, but suddenly, the forms stopped working. Whenever I try to submit a form, I get an error message saying “Oops something went wrong”.

I tried looking for solutions and found that it might be a reCAPTCHA problem, but it was turned off. I also tried turning it on but it didn’t help so i turned it off again.

Even the forms that I created months ago don’t work and have the same problem. I created a new project with a simple form with only a name and email, but it also doesn’t work - same error message.

I don’t think I’ve exceeded my free form submission limit (50 submissions), as I have a paid plan, as you can see in the attached photos.

I’m not sure if the problem is with Webflow or if I really overspammed the forms. I suspect it might be something like that since the problem affects both old and new forms. It’s really frustrating since everything was working well before.

Thank you.

Screenshot 2023-04-09 at 21.15.19
Screenshot 2023-04-09 at 21.15.191764×252 22.9 KB

3

Most likely the former, reach out to support.

1 Like
4

Thanks Chris for the answer.
It started working now, couple hours later without doing anything. :sweat_smile:

1 Like
5

Hi there, I am having the same problem, sometimes, my forms stop submitting. I connected them to airtable via Zapier I have 33 forms on a page for document uploading. but after 10-11, form submissions stopped working, and every form on the site stopped working. I want to fix it, can’t mess with the client experience.
Please go through my read only link : Webflow - National Tax Incentives

Please help me out. thanks in advance