Streaming live at 10am (PST)

Unique e-commerce emails depending on product or category?

My agency site is run on Webflow, and we’re going to be selling digital download products as well as services through Webflow e-commerce. I see that in the ecommerce email settings there are special settings for downloadable products, but I don’t see anything similar for service-based products.

Is there any way to customize order confirmation emails based on what product has been purchased?

For example, when one of my service products is purchased, I need the customer to receive a link to Calendly to schedule a kick-off call. Without them being able to receive this link automatically after purchasing, I’ll have to be handling this manually which isn’t sustainable.

Hoping you can help!

Hi @Saturday.
Josh with Foxy here. If you don’t get what you need with Webflow Ecommerce, category specific emails to both customers and store admins is possible with Foxy + Webflow: https://foxy.io/webflow

Please don’t hesitate to reach out if you have any questions or need help getting started: hello@foxy.io

Thanks,
Josh