That domain is already connected to a Webflow site

Publishing help Hosting
1

Hi all.

I am trying to Add an Existing Domain to my client account.
Got this error: “That domain is already connected to a Webflow site”

Logged into Godaddy account and deleted all records.
Except for “default nameservers”:
ns29.domaincontrol.com
ns30.domaincontrol.com
I can’t delete it because “You can’t modify these default NS records when using GoDaddy nameservers.” And I can’t change to Webflow NS because Webflow doesn’t have any NS.

Please tell me what the problem could be.

Thank you so much for your attention and participation.

Best,
Val

2

“That domain is already connected to a Webflow site” means in another Webflow project’s settings. Remove the custom domain there and then you could use it in another project.

2 Likes
3

I’ve deleted the project it was connected to - how do I remove the domain?
Support is not responding - i sent in a request Friday last week.

4

did you find a solution for this? for me, I transferred the site to a client and they are getting this message when trying to connect the domain.