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RESOLVED: Links to images on staging domain broken

Hey there guys,

Just logged in today and noticed that some images on the staging environment aren’t loading.

Instead I’m getting broken images or ALT Text.



Inspect Element is giving me a tonne of ERR_NAME_NOT_RESOLVED responses:

Does appear the same for you?

If not, it could be some internal firewall issue on my end.

Thanks in advance!


Same is happening to my site. I came here looking to see if anyone else is having this issue.

edit: also images are fine in the designer … just broken on the published site

Are you seeing the same issue on your custom domain as well @dapitts08?


funny enough i just checked a client site and their images are loading fine so i think it maybe intermittent.

sucks because i literally just submitted an app for a job about an hour ago. hope they don’t look at the site yet…eek :frowning:

@PixelGeek @waldo can you all look into this? i checked the status page and it says everything is operational. not sure who else on the team to tag or I would lol

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Hi @dapitts08, @quarshcreative, thanks for the report, it does appear that there are some malformed links to the image assets and maybe affecting to the links in the symbol. This is getting checked out and will post as soon as there is an update.

Thanks for reporting this.

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Awesome. Thank you! No prob :slight_smile:

Same problem here on

Thanks @matt50, will notify once the fix is pushed out. Thanks!

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Hey @matt50 @dapitts08 @quarshcreative

We just pushed a fix for this. Can you please refresh the designer, republish, and check your live sites?

​Thanks in advance, and I’m standing by for your confirmation.


woot woot! i’m back in business. thanks so much for the quick fix :slight_smile:

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Yep working here too – thanks

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Awesome happy to hear it — thanks for the update! :slight_smile:

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I’m still experiencing one issue. I have cms images as a background image on my home page and now they are repeating unexpectedly.

Hi @dapitts08

Thanks for letting me know. This is a design related issue with the bg image settings.

I made a quick video on how you can fix it :slight_smile:

Hope this helps!

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perfect. thanks! …

Hey @Brando, unfortunately still not working for me on

@Brando, actually it is now!

Thanks mate, much appreciated that you were so quick to fix this :grin:


Whew had me worried for a second @quarshcreative! Happy to hear it is fixed! I’ll pass along your thanks to our awesome engineers :slight_smile: