Redirect Loop with www subdomain being default

Publishing help Hosting
1

Hi,

I’ve set up several sites with custom domains. All of them work the same way:

DNS is on AWS Route53, A records for the plain domain (whatever.com) is pointing ti the two IP address that webflow provides, CNAME records for www.whatever.com are posting to proxy-ssl.weblow.com.

All sites work except one where I get a redirect from https://whatever.com to https://www.whatever.com and from there to http://www.whatever.com, resulting in a redirect loop.

I’ve already tried unpublishing and republishing the site, disconnecting the domains and “just waiting for 30 minutes hoping that it’s just a weird caching thing”

I’m at a loss what to do now.

Any ideas?

EDIT:
If I request https://www.whatever.com/index.html I don’t get a redirect back to HTTP. Instead I get the HTML content that I’d expect.

But why doesn’t it work on https://www.whatever.com/?

1 Like
2

Can you provide the actual domain? It is likely there is a configuration error, but without knowing which domain to look at, it is very difficult to help debug from our side.

3

The domain is https://www.deutschesumzugsportal.de/ but the issue has resolved by now. It seems like there were redirect responses being cached for a very long time. Maybe something to look into.

4

It could be any number of things… If you have default domain rules on your DNS provider it can cause these. I ran into issues caused by that a couple of times.