Too many redirects error with www in domain for few users

[anirudhmaddy (Anirudh)]

Hello,

Here is my DNS settings in Cloudflare.

Here is my Webflow settings.

For some users, it doesn’t work properly whereas for few users it is working fine. I realized that few browsers are redirecting to www domain and the redirection is going on in a loop and causing too many redirects error.

How do I solve this?

[adamou.ph (Philippos Adamou)]

I have the same problem!

[Amrita]

Hey Anirudh!

Your A records and CNAME record look good! However, here’s what I found:

1. You need to set the subdomain as the default domain: Image 2020-06-17 at 10.43.3...

2. After you’ve changed that, do republish the site to all domains, and test if it works in an incognito window?

More info on connecting custom domains here.

I hope that helps!

Please do share if you have any further questions at all. We’re here to help!

[gphiwebmanager (J Harshe)]

Hi! I’m having the same (or similar problem). I’m receiving the error “Load cannot follow more than 20 redirects.”

Here are my DNS settings in Weebly:

Here is my Webflow settings:

Here’s my site on read-only: Webflow - GPhi Website

I receive errors both on Safari and Chrome and another computer exhibits the same issue. Where did I go wrong and how do I solve this?