Issues with images taking up to 30 seconds to load

Design help General
1

I’m currently having some load speed issues with images that have been added using the Webflow CMS. Some of these images are taking over 30 seconds to download. These images are small and have been optimised already. Is this a Webflow server issue? I don’t see any Webflow Status issues.

This problem is drastically effecting our business and we need this to be sorted out ASAP.

See below for screenshot:

Screenshot 2022-03-04 at 15.01.57
Screenshot 2022-03-04 at 15.01.572880×786 382 KB

Here is my site Read-Only: [LINK][https://preview.webflow.com/preview/dashdigitalstudio?utm_medium=preview_link&utm_source=designer&utm_content=dashdigitalstudio&preview=0ce8f10a5958a5cda2ae828157d3f42e&pageId=60f97d76525d3140716d47c3&workflow=preview]

3

Thanks for the quick reply @flashsites, I’ve had a look at your Stacket service and it looks great. We may be looking at this in the future.

I understand that our site has a lot of images, but I’m more talking about the time it takes for an individual image of say 81.5kB is 37.38s - this is definitely abnormal and was not happening before today. Usually it was around 2 seconds.

1 Like
5

It would be great if those features were built into Webflow, but who know when that will happen.

I have a 100Mb line so 35MB download should be around 3s right?

7

If you want to diagnose loading issues use browser devtools. Note that local network issues and ISP issues are beyond cloud infrastructure control. You don’t ever get the pipe size from your location to a hosted server unless you are in the on the last segment backbone.

8

@webdev I’ve been using devtools to try and diagnose the issue, but it keeps evading me.

I’m not sure what you meant by the last sentence, but are you able to help me diagnose the issue? I see you are very active here and very helpful too.

Looking forward to your response

10

@DashDigital - I tested a few pages and saw no issue from my connection. Assets are served from AWS Cloudfront. So, from my place in the net to AWS in Ohio (where I hit) things look spiffy. You may want to check AWS Status to see if there is an issue local to you. If nothing is noted there, then look to you ISP for issues. A speed test could possibly help you isolate.

FYI: When images are set to responsive (default in pages and from image fields in the CMS) , they are optimized.

image (2)
image (2)1708×1412 163 KB

11

Id like to know more! Sound very interesting for me.
Tanks!