Issue of publishing after plan was paid

Our website was shut down, because of unpaid plan (by accident). I already paid the yearly plan, but still our website isn’t visible. I’ve contacted the support twice, but got no reply. Please help urgently, if there is something I could do by myself to get it visible again.

Here is my site Read-Only: LINK
(how to share your site Read-Only link)

Hi Paulina, the community cannot see site settings even with a readonly designer link.
If you’ve renewed your site plan, make sure;

  • Check your domain settings on that site, relink them if necessary
  • Set your default domain again
  • Re-setup any redirects, etc. that may have been erased
  • Republish everything
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