Form doesnt work

Hello,

the form of this site does not work on the main domain, but on the subdomain. Is there a reason?

Subdomain: Kontakt | Malerbetrieb Hochmuth
Domain: Kontakt | Malerbetrieb Hochmuth

Link Website:

Hey @Tom_Pranke ,

Did you check this thread out and see if it helps solve the issue?

Hi there!

Form submissions behave differently across Webflow domains:

  • On webflow.io staging subdomains, form submissions work without requiring a Site plan
  • On custom domains (like malerbetrieb-hochmuth.de), an active Site plan is required to receive form submissions

To enable forms on your custom domain, you’ll need to upgrade your site plan. You can do this through your project settings in the Designer.

Hopefully this helps! If you still need assistance, please reply here so somebody from the community can help.

Hi Tom,

I just submitted a test entry on your primary domain, and the form appears to have submitted fine. [ Chrome / Win ]

In general if your staging domain were behaving differently, I would assume that it’s related to a reCAPTCHA misconfiguration, e.g. your reCAPTCHA settings in Google didn’t include your main site’s domain. However I don’t see a reCAPTCHA widget here, and it’s working fine for me.