Email notifications for form input are not being received

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1

Hi Guys,

I am fairly new to webflow and builded my first site. I am trying to make a Free discovery call form which can be found when you press the Free Discovery Call button. However when I test it, the input does not receive my inbox. I have tried with an alias and also white listed IP adresses & domain.
However I still do not receive email notifications?

Have you guys encountered this before or know how to fix this issue?
Thanks in advance

https://preview.webflow.com/preview/melanie-peggy?utm_medium=preview_link&utm_source=designer&utm_content=melanie-peggy&preview=36dfc1a692ac981181211102146f9323&mode=preview

2

There are other users reporting the same problem this morning so it’s more than likely a bug:

3

Hi Mike,

Thank you for your quick reply, just refreshed and tried again, stll no luck :frowning:

4

Since this morning is a good 18 hours ago in GMT Europe and we are the slowest part of the old world.

I think there is a clear need for somewhere other than West Coast Pacific USA support hours as it’s so far behind the rest of the planet.

5

I’m just speaking for what I’ve seen since logging on this morning (PST, in Oregon USA), so I can’t say when issues started.

Definitely agree that support could be expanded, however I believe the main office is in San Francisco, CA which is why most of the time is relative to the West Coast time zones. That said, I don’t work for Webflow so unfortunately I can’t really speak to what’s being done to improve things on that front.

6

Morning Guys ( I am in Amsterdam)

Just tested again and it is working now, maybe a delay or maybe a bug I don,t know.