Hi,
Hopefully someone can help. I have transferred my site on to its domain but now the form submissions don’t come through to my email. www.mixedbytoast.com I have two forms on the site and neither work. The submission shows in the settings / forms page and the forwarding address is correct but nothing is being forwarded.
Can anyone help? Many thanks
Here is my site Read-Only: LINK
(how to share your site Read-Only link )
1 Like
Hey @Chris_Hamilton
So, you’re site is using custom domain and hosting or you are hosting outside Webflow?
Piter
Hey Peter
Custom Domain with Godaddy hosted with Webflow.
Hi, @Chris_Hamilton !!
Thank you so much for reporting this! We rely on form data here at Webflow, and I understand how important it is for us to get this working for you!
I checked on our side and it looks like the form submissions are working as expected.
Could we try the following potential solutions:
(1) Whitelist the email address : no-reply@webforms.io on your email account and perform another test.
(2) Select a different email address to see if the form submission arrives. This will provide valuable troubleshooting information.
Here’s a helpful resource on email whitelisting to help you setup your email account: http://www.whatcounts.com/how-to-whitelist-emails/
Please let me know if this solves the problem.
If not, I’m happy to help further!
system
(system)
Closed
September 30, 2019, 10:47am
5
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