Webflow Form Notifications


Hopefully someone can help. I have transferred my site on to its domain but now the form submissions don’t come through to my email. www.mixedbytoast.com I have two forms on the site and neither work. The submission shows in the settings / forms page and the forwarding address is correct but nothing is being forwarded.

Can anyone help? Many thanks

Here is my site Read-Only: LINK
(how to share your site Read-Only link)

1 Like

Hey @Chris_Hamilton

So, you’re site is using custom domain and hosting or you are hosting outside Webflow?

Piter :webflow_heart:

Hey Peter
Custom Domain with Godaddy hosted with Webflow.

Hi, @Chris_Hamilton!!

Thank you so much for reporting this! We rely on form data here at Webflow, and I understand how important it is for us to get this working for you!

I checked on our side and it looks like the form submissions are working as expected.

Could we try the following potential solutions:

(1) Whitelist the email address : no-reply@webforms.io on your email account and perform another test.

(2) Select a different email address to see if the form submission arrives. This will provide valuable troubleshooting information.

Here’s a helpful resource on email whitelisting to help you setup your email account: http://www.whatcounts.com/how-to-whitelist-emails/

Please let me know if this solves the problem.

If not, I’m happy to help further!

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