BUG - Unable to save ZIP/Postal code

Hi all,

Im testing out the e-commerce beta and trying to set up the general settings.

Is it just me that is not able to update and save the general Ecommerce settings?
When i try to save the ZIP / Postal code i get a error message saying “Invalid zip code”.

https://cl.ly/ba458407d300

yes i also want to know this hope is there anyone who can help me out too.
with regards.

@jonsmith i found out that it works when i place a space after the first three digits. So when i try to insert it like “21145” it does not work but when i type it like “211 45” it works fine. :face_with_monocle:

Have you reached out to @webflow support about this issue?

@InblickNicklas Sorry if this sounds like a dumb question, but what Country do you have selected?

Our system has different validation logic for different countries – so that will help us debug.

Country was set to Sweden :sweden: - i also tried changing to US but that didnt work either.

Happening on my side also! When I select Serbia :serbia: and try to add my zip code 18000 it won’t work, says it’s invalid code.

23%20PM

I’m having this issue too. My country is Ecuador.

Having same issue here. Please update if any further info regarding fix.

John.

…Actually, if you just hit save or return it does it anyway even though its says invalid postcode.

1 Like

Hi there,

Just had the same problem here from the Netherlands :netherlands:.

Wondering if there is anything update regarding this bug?

Cheers,

Ruben

Do you know whether this problem has been fixed? I’m getting the same error message “Invalid zip code” when trying to enter German postal codes such as 14199 etc…

Also still having this problem! In the UK and it’s not recognising the postcode (even with spaces, without etc) or the regions ‘London’ or ‘Greater London’

I am having the same problem from Brazil. Already got in touch with Webflow Support and they don’t answer. My website is live and people can’t finish their orders because of that.

Webflow guys, are you okay? In 2023 the problem will remain. I’m in London and writing my index and error message. 5 years didn’t give you enough time to correct this mistake? Do you even read the forum?

Hello, Same in 2024 for Paris @Web_admin Webflow ?

Ow! I forced the validation and it worked actually !

Hi,
After all this time, no one has been able to solve the problem.
Looks like it’s happened to me, I’m trying to change it to be a Japanese store and the zip keeps showing that it’s not going through, does anyone have any good suggestions?