When trying to upload a BG video I am getting an 'Upload failed. Corrupt MOV file provided" message and it refuses to load in. I have gone back and tried to load in MOV videos I have used on other sites (without trouble) but still get this message.
This exact file would not load in a new site I was working on today. I found this out as I always use Adobe Stock and use their preview files to show the customer before purchase, none of these preview MOV’s loaded either.
As they are always supplied in a MOV format I do not want to start using workarounds such as converting to different formats as this is not a cure for the problem. I would rather it was fixed.
I would go with the latter of your deductions that something is not right with Webflow’s BG video uploader at the moment.
This file I uploaded a few days ago in a site, as with all my BG videos used in Webflow I use Adobe Stock so something is definitely up with the ‘flow’ Can you report it as a bug for me, please?
I very much appreciate your help as well and in the short term, I will use your workaround but would really like this fixed going forward.
I hear you loud and clear regards the file size too, thanks.
I’m having a similar issue, however, the same happens with images. I have to upload them multiple times and/or refreshing the page once Webflow gives up. Videos just won’t upload at all, photos will eventually.
I’m going to compress the video to webm and see how that goes.