I have tried to upload different MP4 videos but always get the following error:
“Upload Failed. Currupt MP4 file provided”
I also tried this in incognito mode and with all Chrome extentions switched off.
I need to demonstrate this to a client so would really appreciate it if anyone knows what the solution would be for this.
Thanks in advance!
Here is my site Read-Only: LINK
(how to share your site Read-Only link)
Hi @neilor, welcome.
Not sure what the problem is, but I would like to get a copy of the video to test.
Thanks for your reply.
I’ve tried this with a number of different files.
You can download one of these at http://neilorourkephotography.com/videos/Produce_1.mp4
I was able to reproduce on my end with the video provided in the link.
Sometimes the transcoding for a video can be off, and that is what causes the “Upload Failed. Corrupt MP4 file provided” error.
In this case what I usually do is run the video through a video transcoder which outputs a new version of the video with the correct settings.
What I did was run the video through a video transcoder called Handbrake, saved the file, and then uploaded as a background video in Webflow, and all good .
Handbrake can be download here: https://handbrake.fr
It’s free and open source .
Here are the steps:
- Download and Install Handbrake
- Open Handbrake and click on “Open Source” - Select your video
- Make sure the format is MP4
- Set the filename and folder to save to at the bottom
- Click on “Start” at the top
Once the video is transcoded you can upload as a Background Video in Webflow .
Thanks John, I’ll give this a go
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