I am running into the issue of my videos not playing when I put them onto my server. This has happened to me twice in the past week and I am unsure why the videos are not playing. Could it be a server issue?
Can you please try to change your video background file name — specifically, remove all spaces or extra characters.
Thereafter, can you re-upload the video background to your Webflow project, then re-export, re-upload and make sure the links are configured correctly?
Looking at another website we’ve built with a video background it looks like a link is being create for the source when we upload the video however, that isn’t happening for me now.
Let me know if I may be uploading the video incorrectly. Thanks!
Can you try completely deleting the background video element, then add a new one, upload the video (ensure the file has no special chars), and try exporting?
@Sarah_Gaupel I just wanted to chime in here as it actually looks like there’s a redirect issue occurring for your /videos slug causing the issue.
Could you please try removing that redirect in place for the /videos slug configured externally?
Alternatively you’ll need to use a different file folder name for /videos on your external server (maybe try /videos-2 as the folder where those videos live.
Then within your HTML file you will need to update the slugs to match what you name them on your external server. I hope that this is helpful in getting that video background to play on the external server