I’m trying to get a background video uploaded to my site. But it keeps getting stuck at around 95% whilst transcoding, and I’ve seen tickets raised about this before so there must be an issue somewhere.
The video I’m trying to use is definitely a compatible file type and way under 30mb.
The file format is MOV and I’m using Google Chrome.
Background videos have uploaded fine before and I’m not knowingly changing anything about how I’m rendering the videos. As you can see (hopefully) the masthead background video uploaded fine.
But it’s been a while now since I uploaded the masthead video and the original background videos that I’m now trying to update.
I’m chasing because the webpage is part of a concept we’re trying to move forward and I thought this would be comfortably finished before the meetings we’ve got lined up.