is it anywhere possible to attach a PDF into the order confirmation Mail?
In Germany we are legally obliged to send the general terms and conditions and cancellation policy to the customer by e-mail after his order. Every large online shop does this.
Is there any solution for this?
Thanks a lot,
David
Not to attach it to the order confirmation email though right? Would you not have to produce a PDF from a Google doc i.e. with all the details and sent it in a separate email to the customer?
I did it with Integromat, thanks a lot! What’s definitely more complicated is to induce the generated order data into an Invoice tool like Invoice Ninja or something like that, in order to automate the generation of receipts. This is also definitely a lack in Webflow E-Commerce for sure.
(1) the companies that are purchasing through our site need a PDF for their book keeping. This is a big problem for us right now.
(2)
→ you could grab that link with Zapier
→ and push it back into an Orders CMS collection in Webflow
→ and then display a table with Order History for each logged in customer (filtered by their user ID)
That would, however, only be feasible if you use a tool like Memberstack or Memberspace, but it would be a huge feature for me.
Hey @davidk77, I’d be curious to see you Integromat flow?
I’m currently trying to accomplish this by grabbing the individual details from the ‘Order Fulfilled’ trigger via Zapier. Then pushing those details into a Google doc, in order to generate a PDF and attach it to an email.
Hi @dylang,
I can totally second that wish to include pdfs to customer emails as in Germany you definitely need to include the general terms & conditions and cancellation policy info, e.g. as pdfs to the customer confirmation mail. That would be easiest, honestly. Tried to set-up Zapier but without code I could not include the purchased items info of the order without it being a total mess as all info related to the items (not just the basics needed to inform the customer) are displayed.
Any way you guys could make it possible to add (several) attachments to customer emails?
Thanks so much,
Anne