Hi everyone, I am not sure what is going on with the Webflow support team but I have faced some challenges which make me question Webflow efficiency. I have myself an MS in Web Engineering, started my career with Dreamweaver, followed with Joomla and Drupal, worked with many other CMS, you name it, worked for numerous years for key players, managed large teams of developers…
I love innovation and thought I should be trusting Webflow for my new business. Now I get support on some issues, other issues I got told I should post on the Forum or I should check with a freelancer from another community. Most of the freelancers have no idea, they ask a ridiculous amount of money for small tweaks.
Are we living in 2020? Oh yes, the time where we are protected under “memberships”! Besides this, 2020 is not the start of globalization, but this is something new for Webflow e.g., no possibility to add translations (besides paying enormous fees to weglot), no currency converter, no possibility to add a buy now, pay later 3rd party, suck with Stripe and Paypal.
Is the Webflow team playing in the sandbox here? It should be straightforward but I have the feeling that you guys are making it extra complicated for the community. I would like to kindly remind you that your services are NOT free i.e., different packages, hosting, service fees, pay additional fees.
I have now a website, which was supposed to be pushed live earlier this week full of issues, no one is helping, hence those who are supposed to help mess the code up. I am close to leave and it won’t be in good terms.
Thank you in advance for sharing your experience as well to help Webflow upper management to scrupulously manage the priorities.
Pls read @jorn @QA_Brandon @cyberdave can you help
So you have a Master of Science degree in Web Engineering, managed large development teams for key players and all that jazz. So you are very experienced in web development and development pipelines/tooling I assume.
And with that load of experience you still end up ranting about stuff that you should have researched yourself, before choosing this new platform for the production pipeline of your new business?
I find that peculiar. Webflow is not at that point yet, and it is very clear about it’s offerings and limitations. Are you sure it’s not you who is playing sandbox with your business?
Do you think your reply is useful? I mean are you trying to help anyone here? Webflow is pretending to be at that point and the limitations are not emphasized enough at first stage. Also, covering up behind the waiting list…If Webflow was still a beta version then why is it the most expensive CMS on the market today?
Since your questions is quite broad I just wanted to ask if you need help with something in particular? Looking at your other topic I see that you was given the answer so maybe you are not referring to that particular issue. Just wanted to make sure there is nothing we can actually help with 
I’m just replying in the same tone your post is written in. Do the research before spouting at the team and community.
Most expensive CMS on the market today? Contentful -for example- is a competitively priced production grade CMS at USD 879 per month for the Business tier. Adobe experience manager’s prices are “call us”. Same for SDL.
I mean, I’m not even trying to debunk or anything. It’s just… You come at us with this attitude. The helpful part of my reply is: please do the research before making production-, platform-, or delivery decisions.
Most of the freelancers have no idea, they ask a ridiculous amount of money for small tweaks.
What are your issues? Why not post a help link to your site so we can take a look? Besides, as someone of such knowledge and stature such as yourself, I am sure we are all bound to learn a thing or two.
Here you go, hope it’s emphasized enough:
http://forum.webflow.com/t/list-known-limitations-on-webflow/23610?u=samliew
“You come at us with this attitude”: looks like you are being paid by Webflow…an employee writing this, really?
Hi, thank you for the response. I have seen this list before but since it was from 2016 I assumed everything has been resolved. Is this list reflecting 2020?
Hi, thank you for the reply. The other topic I posted is relatively minor and specifically linked to the template I bought. I am having some design issues as there is a gap between desktop and mobile. So basically I have to work on mobile. The red flags I see are the inability to build a global eCommerce platform, the link with traditional payment & shipping methods…Now the question is the list that the other person shared still relevant is 2020?
Because if this is it needs to be publicly communicated.
In fact I’ve just updated it for ecommerce, so yes.
Thanks, to make sure I get this right. For ecommerce, is the below still accurate for 2020?
- Only two fixed payment modes supported - Paypal & Stripe (no bank transfer, cheque, cash-on-delivery, Afterpay, Square, Bitcoin, etc.) ( this means you also cannot sell to China )
- No integration with brick-and-mortar (physical) stores inventory and checkout ( i.e.: cannot use Webflow e-commerce to use as a cashier checkout counter )
- No shipping zones (by zip code), only by per-country
- No store pickup shipping option
- No multiple currency converter, support only one base currency sitewide
- No wishlist & online gift registry system
- Unable to sell digital goods ( e.g.: individual licences, downloadable products )
- Unable to sell appointments/bookings slots
- Unable to set volume discounts ( e.g.: buy 5 for 5% discount, 10 for 10% discount )
- No discount /coupon codes system
- No recurring transactions (subscriptions)
- No customer login & no order history
- Cannot use buttons & checkboxes as product variant/option selectors - only dropdowns
- Cannot attach files for orders ( e.g.: requiring image uploads to customize product )
- No “Buy Now” button (express checkout) - user has to view cart to checkout
- No external CRM or inventory integration (Salesforce, etc.)
- No “test mode” to dry run your ecommerce setup
- Missing customers email address and phone number in notification emails
- Unable to set minimum order quantities for each product (e.g.: 2, 5, 10) before it can be added to cart
- No abandoned cart marketing to get customers to revisit items in cart
- No customer reviews system after they have purchased a product
- No manual tax rate controls and receipt information
- No custom shipping option based on which products are selected ( some products are heavier and costs more, requires registered postage only, etc. )
- No affiliate tracking/referral system
Yes as @samliew did write. Updated today
Thanks for answering here! What have you guys done for eCommerce for 4 years? Do you have the original list so I can compare?
Webflow shipped these ecommerce features: Ecommerce | Webflow Wishlist
That’s as official as it gets. You can also take a look at the blog, since they announce features there too.
I wouldn’t advise you to hold your breath.
Webflow e-commerce is in its infancy, true.
In general if you coming from the e-commerce world:
- opencart (since 2010)
- magento (2008)
- shopify (2004)
- woocommerce (2011)
VS Webflow e-commerce is still new (since Feb 19, 2019)- so you should know what you doing before you select the right tool (No way to create very complex coupon system -or- manage users (yet) by webflow).
Magento for example sometimes is Kill a Fly With an Elephant Gun for very simple stores (The development is more expensive and more complex - and also the maintenance).
Anyway - also on Magento, Shopify, opencart and so on you find yourself a lot of times searching for a plugin (Free or Paid), extra code or solution to solve a particular problem -or- should hire a freelancer.
80/20
Keep in mind the rule of 80-20 rule
The 80/20 rule asserts that approximately 80 percent of the effects generated by any large system are caused by 20 percent of the variables in that system. The 80/20 Rule Applied to Web Design | WDD
Users don’t really need most of the complex solutions and ideas on e-commerce sites (Like mega coupon system -or- crazy search system). The UI design, Information Architecture, mobile-friendly, product images, site-speed, SEO friendly and so on - it’s more important - and you can easily get it all in Webflow.
multilingual
In general webflow not yet support multilingual sites. So its hard also to create multilingual stores.
If you’re struggling with the Webflow e-commerce limitations, check out Foxy.io as an alternative. I’ve not used them yet, but looking to implement them into a project I’ve got in the works right now.
(I don’t work for them or anything - I’ve not actually used any form of e-commerce in a project yet so I can’t give you my honest experience).
I can understand your frustration. My biggest gripe with Webflow is the slow updates on new features or fixes to years-long frustrations from the wishlist never coming. In fact, the whole wishlist is kind of a joke at this point. I also don’t like how webflow support just points me to the wishlist and tell me to add a new topic there (which is pointless) for an issue with something I know only a small percentage will ever use (and thus will never get enough votes in the wishlist).
But then again I love working on Webflow and I think they are expanding a lot now.