I was restoring a backup of my project and suddenly the project got stuck on preloading screen. It’s been 2 hours I am not able to enter inside designing of my website.
Screenshot link is attached here: Imgur: The magic of the Internet
Website webflow link: https://potlee.webflow.io/
Please someone see into this, need to update the website asap
Here is my site Read-Only: LINK
(how to share your site Read-Only link )
mdelsing06
(Mike Delsing)
April 18, 2022, 12:50pm
2
Came across this in the forum and seems to be a similar topic. The ended up having to contact support via email to restore a backup.
Hi,
I can’t access my site at all, or the designer and when I try and restore a backup it’s saying - Our servers encountered an unexpected error: A site with a database is being restored but the database cannot be found. This means I can literally do nothing!
I’ve emailed support but is there any way to get a faster response and resolution?
Thanks!