Webflow form that is dynamically sent to different email addresses based on the selected person?

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1

I am looking for a simple solution for:
using a single Webflow form that is dynamically sent to different email addresses based on the selected person.

Use Case:
On a team page, 40 different people are displayed. Clicking on a person opens a form, and this form should be sent exclusively to that person. How can I set up this form - which only differs in the submission email - in Webflow?

2

You’ll need a 3rd party solution to handle that, and 40 adds some setup complexities.

In general the way to do it is to include a field inside of the form that would indicate who the form needs to go to such a Sales, Support, Other. Then you’d send the form to an automation like Make .com which would determine the email address and create the email notification to that person.

With 40, you’d probably want a lookup table or an obfuscated recipient email sent from Webflow to the automation to simplify that lookup step.
You’ll need to consider a good spam filtering step also, before it hits your automation.

I prefer Basin for that but it’s a paid service.

I think the way I’d consider architecting this is actually-

  1. Form captures the message and a encoded recipient email
  2. Form is passed directly to Basin for the SPAM check
  3. Basin passes the form to an automation like Make, which decodes the recipient email
  4. Make then calls Basin again on a different webhook, to send the email notification to the correct recipient

The advantage is that you get to keep all of your recipients in Webflow, and get clean spam checks and nice form notification emails.

The only downside is there’s an encoding step to the email before you put it into the CMS, but it saves you managing your recips list in two places.

3

I need a simpler solution. Why can’t I simply duplicate the form in Webflow and change the submission e-mail address in each case?

I don’t understand this restriction. Why doesn’t Webflow allow you to customize the form settings and not share them across all forms on this site?

4

In Webflow, all form submissions go to the same set of recipients.

Couldn’t tell you. It would be nice. Recently Webflow does seem to be making some changes there especially regarding 3rd party app integration, so there may be an app you can find that will allow you to handle this at the form level.

It’s not that complex, I build these setups all the time for clients.
Drop me a message if you need a quote.

If you’re OK with “very crude”, you could have all of the notifications go to e.g. a single Gmail inbox, and then use mail filtering and forwarding rules to forward messages to the appropriate party. It’s a ton of setup though, since you have to authorize each recip email individually.

I’d recommend you invest some hours in exploring the apps solutions as well.

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5

Thanks Michael, I will give it a try. If I can’t manage it then I will hire you.

6

Hello Michael, I would like to make use of your help. Setting up the form with initially up to 30 email addresses via a 3rd party application. Furthermore a newsletter integration. Could you send me an offer?

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