I’m trying to setup a zap between our website’s Contact form (built in Webflow) and Monday.com (our sales CRM). I can create the connection between the two platforms but the form data being passed through doesn’t match our actual Contact form fields. I’ve also tried using Make.com as an alternative to Zapier and the same issue persists, preventing us from setting up passing of the proper details. Is anybody else experiencing this? Is there a fix?
As you can see there are data being sent from Webflow, and picked up by Zapier, but it doesn’t match our actual Contact form fields even though we’ve selected the right project (or website) and correct form on said website.
I am referring to the fields from our website’s Contact form (found here). You can see our Contact form has various fields that do NOT match what is being passed over for Zapier to pick from. I setup a new zap moments ago and submitted an inquiry on our website and, as shown below, the fields being passed through don’t match whatsoever.
I also changed the contact form name and republished before testing the form and setting up the new zap and that didn’t change what was passed over to Zapier.
I haven’t used Zapier since the pricing change bumped clients from $50/mo to $250/mo, but I’ve also had issues with the Webflow-Zapier triggers and actions.
For a form trigger it’s often easier to use a generic Zapier webhook and to that directly in the Form’s action, so the data is passed directly from the browser. That will give you better control over what’s passed and how it’s represented.
Beyond that you’d need to talk to Webflow support.
That submission you have there just looks like the test data you get when it finds no submissions and you tell it to skip the test. The “_zap_data_was_skipped” field confirms this.
Webflow form zaps hasnt been working properly for lots of people since the API update, so about a month…
I have one updated zap that doesnt work anymore and two old zaps that work for the same site. Make.com does work for me though
