When I click on the designer, I get sent to a blank, White page with a few random shapes in it. The editor seems to work. I’ve attempted to contact support but I am unsure if I’ve gotten through to them or not. The new “support” system they’ve set up seems incomprehensible to me. I don’t want to talk to a chat bot that doesn’t understand anything and refers me to a bunch of useless faq articles. I want to speak with a person who can help me.
You need to click Get Support and then follow all the steps until you get to Browse Solutions. Once there you need to scroll to the bottom of the page. To Email Webflow Support.
While you wait for support, I’d recommend you try both clearing your cache/data and also attempting to load the project in an Incognito window with all extensions disabled.
Is the issue localized to a single project or does the same thing happen when you open the Designer for other projects? If it’s not limited to a specific website (and you have at least one additional Workspaces) can you confirm that the problem persists on other websites within your non-primary Workspace?
The last suggestion I have is to try viewing an older version of the project by going to the Site Settings, then Backups, then Previewing a backup that exists before the problem started occurring:
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