Urgent help needed with Cloudflare with root domain

Hey everyone,

We have just had a site go live for a client project.

The site is working fine on the www. subdomain, but when trying to switch to using the Root Domain as default(this is required from the client) the site gets a too many redirects error. Cloudflare records are set to DNS only.

Have added the following records into Cloudflare:

A | @ | 75.2.70.75
A | @ | 99.83.190.102
CNAME | @ | proxy-ssl.webflow.com
CNAME | www | proxy-ssl.webflow.com

Any help would be much appreciated trying to get on top of this asap.

Hi Trent, yes you can use the bare domain with Cloudflare DNS, because it supports a “flattened CNAME” configuration.

This is the configuration you need-

Hi Michael,

Trying to follow those instructions, although I can’t add a CNAME @ record as there are other A mx records that I don’t want to touch.

Do you know how to get around this?

Website is www.aro-ha.com, not sure if you able to see what happening there.

MX and A records are unrelated record types. Leave your MX records untouched.

You can’t have other @ A records when you have an @ CNAME record, and you wouldn’t want them. Sounds like that’s what’s conflicting.