Have noticed in the Wishlist that many people is requesting the ability to send forms submissions from different forms on a site to separate emails. A simple (and free) hack to do this:
Use {{formName}} in the subject field under Webflow Forms settings. Then send the Webflow forms to an dedicated free Gmail account. In the Gmail setting, set up filters that forwards incoming emails based on the form name in the subject field to different emails. Have used this setup on several sites for over a year now without any problems.
@Chris_Pourciaux Set up a Webflow Trigger on Form submission, select the desired form, then in my case used email by zapier to the send the mail. Like so: Name your zap Zapier 2021-1...
I know its wonderful to find a work around but I must say Webflow, I’m shocked that’s its been so long and you have not resolved/provided your clients with an internal working solution. I mean, 1.8K view on this thread alone!
Cool hack! A quick question. Does this work with a single form? Im helping the company I work for which is a franchise. At the moment I’ve designed the form with the option to choose the location of the gym were the customer can contact the person In charge for that specific gym. But idk how I would set this up in this case.
Thanks in advance!
reesstager
(Contact via email works best usually, thanks.David Rees)
12
My client’s ask for this monthly. Seems this should be native to WebFlow by now.
This looks quite useful, thanks for explaining it. If this approach is employed on the site, does Webflow still record the form’s submission, as well as it being sent to Mailjet? I’m thinking it won’t, is that correct?
Also, my need for this will be for a site with 10 people on a team, each with a form on their own page that needs to send to them individually, which means 10 Flows in Webflow with a corresponding Mailjet connection - is that correct?
Are there any better solutions? Noticed it’s been a few years since this thread was posted.
Alternative email recipients for each form is standard practice in web development, even WP had it in 2003 lol - my company has 9 departments and each form should go directly to that department.
Tried working with APIs via Logic but they don’t work half the time. This gmail method just sends emails to spam.
Sadly, this form issue will be the only reason I move away from Webflow if it isn’t added soon, looks like people have requested it for over 8 years.
@Draw - I will offer a very strong recommendation for the use of Basin to deal with all the limitations Webflow form processing has. It is easy to set up, works very well, has great spam filtering options, and just plain does the job. How do I know? It’s what all my Webflow clients are using.
They support custom routing configs in the form (see Custom Routing - Basin Docs).
You can also leverage Zapier or Make to handle routing and even leverage AI.
