I want to ty out a template with my own images before deciding to buy. the option to upload images is blocked on the preview. i want to know whether if i buy the template i can get a refund if my images are not fine for the design
this simple question is not covered anywhere namely what is the refund policy on templates is it the same as for the sites
I googled your question — indeed, there is no definite answer. I’m more than sure that you should contact the template’s creator to ask about their refund policy — that’s because templates’ creators are the owners of their template, not Webflow. So, actually, you don’t buy a template, but a license to use it. That being said, Webflow states that they don’t issue any refunds regarding their services in Terms of Service (paragraph 9).
Try reaching out to the template’s creator first. Also, you may try your luck contacting Webflow’s support team.
I see. Let the community know if you get any updates.
I can suggest you to take a screenshot and then use Photoshop or Figma to recreate the look that you want. Also, you can use ”inspect” feature on your browser and do some magic, but I’ve never done that.