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[ RESOLVED ] Amazon Outage Impacting Webflow

Guys, chill out. This is not Webflow’s fault. Amazon is to blame.

And, for the record, in the year+ I’ve been using Webflow this is the first ever I’ve encountered a hosting issue of this caliber.

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Whilst I admire your laid back approach there are some people on here who will be fulfilling deadlines and needing to update sites as a matter of urgency. Luckily I am not one today, but it could have been me.

Agreed. In reality, I don’t care who’s fault it is, it just needs to be fixed as soon as!

Hi all, the issue with the outage at Amazon has affected a lot of different service providers, Webflow is one of those providers.

I am very sorry for the trouble, I can understand your frustration on this :-/

I am confident that action is underway at Amazon to fix the issues. Users in various locations may continue to experience issues while the outage/issue at AWS is open.

When there is new information or confirmation to report, I will advise :slight_smile: Cheers, Dave

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I am one of those you talk about, i had a deadline for 9am GMT. I use Webflow for some big brand names daily. I wouldnt call my approach laid back, I just like to keep a calm head in these types of situations. Especially when there is nothing you can technically do to change things. Clients appreciate honesty, for anyone in a tight situation my advice would to be to explain the delays, showing evidence if needed via the AWS status pages.

Hi @tim,

Here you can find the status: http://status.aws.amazon.com/

Service is “Amazon Simple Storage Service (US Standard)”.

I hope this helps,
Dave

Hey Dave :smiley: maybe an official tweet or sticky thread would help people, took me a few modem, router reboots, DNS flushes and restarts to figure out the problem wasnt on my end :smile:

@cyberdave I actaully have that page bookmarked already was just trying to re assure others who needed to inform their clients why they had delays :smile:

Hi @Hang_Ng, I do not have an exact ETA yet, but I am monitoring the situation.

@tim, absolutely right, thanks for the feedback :slight_smile: I listed the page for others who might need that :wink:

Our #1 priority always, is to make sure our customers issues are resolved. There will be good learning points on this case.

Cheers,
Dave

Hi all,

Webflow seems to be particularly slow this morning, just wondering if anyone else is thinks the same or if its a problem my end. Even previews of other people sites listed in these forums seem to be slow to load.

(Hopefully it’s the start of the big update they’re promising :stuck_out_tongue_winking_eye: !)

M

Yep, so slow for me I can’t use it at the moment. Images not loading in…

The same problem for me… images are not uploading property and the platform is doing a bit slow.

It’s an Amazon Cloudfront issue. We need to be patient until it is remedied.

Ah ok, no update is imminent then… :confused:

Hello all,

Amazon has a status change to Resolved.

For those affected earlier, could you please check your sites ?

I am standing by and ready to help :smile:

Cheers,
Dave

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http://www.heemz.org/
Still missing my CSS…

Works fine for me:

I haven’t experienced any issues in Poland, but on the other hand I’ve used Webflow for a small, 15min project.

I have to say this… People can’t read. They see a topic on forum, enter it and reply immediately without reading the entire thing. After only few posts I knew what was the issue.

Btw, good to know you’re back on track :) It’s been a long maintenance, is Amazon going to say sorry somehow?