reCAPTCHA keys vanishing from site settings

Publishing help Project settings
1

Hi there,

I’m suffering a repeat issue whereby the reCAPTCHA site key and secret key seemingly vanish from my site settings. It’s happened a couple of times now and it’s really inconvenient because there’s no way of knowing this has happened until I stop receiving form submissions on my site.

Is this a known issue with Webflow, and is there anything that can be done to stop if from happening? I’m not sure why it happens and I can’t seem to spot any concrete patterns as to when it does happen. Maybe when the settings are updated?

Any help or insight on this matter would be greatly appreciated.

Thanks
Jack

1 Like
2

Changes to a published site can only occur on publish. When using the designer, use incognito mode in your browser to avoid issues with plugins (since most are not enabled in that mode). See if that resolves the issue. If it doesn’t you might want to open a ticket. I have seen some weird issues recently.

1 Like
3

Same thing happening with my site, how can publishing cause keys to be removed? what a joke!

4

This happens to us too! Any solution?

5

Same here. Webflow needs to check this behaviour.

6

Is there any update on this?
Just had this issue with my client.
Thanks

7

Same issue here… still no solution?!

8

Since we can’t see publish settings on a Webflow project I suggest you seek help from Webflow via support.