Today on a routine check on one of my webflow sites. I noticed that the form configuration settings were blanked out.
I never did it - There have been changes on the Webflow platform and this may cut off your Form Config too. I request everyone using forms to please check and see if your forms are disconnected.
If this is a recurring issue - I will host my forms with a more reliable service out of Webflow. I have lost 40K USD worth of business because of this.
Thank you for bringing this to our attention! This definitely sounds like strange behavior - I’m looking into it now with our team - as soon as I have more information, I’ll reply immediately!
What sites are you seeing this issue occur in? When did it start occurring? Can you send me the site Read-Only links please?
You originally had your information filled out in the forms section of your Site Settings, pressed save and everything was working as expected. Then you opened the site settings later and the info you previously filled out was blank?
We lost over 12 form submissions and each one of them have been a potential enquiry to our business.
Because of this change and the config wipeout has cost us a lot of money. My business is very disappointed about this and are worried about the integrity of webflow.