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Purchased a template but it didn't copy to dashboard

Hi there,

I’ve just purchased the Network CMS template, however even though the purchase went through the template did not copy to my dashboard! I’ve never seen this happen before. Can anyone in Webflow Admin advice what the issue is here? I’ve emailed the template owner already.

Here is my site Read-Only: LINK
(how to share your site Read-Only link)

@WebDev_Brandon maybe you can help here

1 Like

I got it sorted by choosing to purchasing the template again and re-use for the same client… strange all the same!

Please reach out to support.

Our Template specialists can help you with any billing discrepancies.