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My client is having a hard time logging into the Editor

Hi there,

I was wondering if anyone else has experienced issues (whether its first hand or from a client) with logging into the Editor. My client says that every time she tries to log in using the /?edit link the prompt says her session has expired. Note, she already set up her login. And she also tried clicking on the pencil tab with the same result.

Any info would be helpful.


I created a new Editor account for myself and also experienced the same issue on Safari. Here is a screen cap of the prompt.


Here is my public share link: LINK
(how to access public share link)