I have two forms on my site that are designed to do different things. One is so the customer can send me an email to my business email address with questions, comments, concerns, etc. The second one is to get the customer to submit their email address and send them to another app where they will sign up for one of my subscriptions. However, I don’t need an email sent to me when they do this. Is this possible?
Also, I have reCAPTCHA enabled on both forms to assist avoiding bots. Any advice is greatly appreciated.
Currently, Webflow’s built-in forms handling is best used for form 1- it captures the form content, and can send a notification, check for spam, fire a webhook.
For form 2, it sounds like you’re looking for a special setup. Typically you’d just setup something like a Make or Zapier automation with a webhook trigger and paste that webhook URL into the form’s action field. That bypasses Webflow’s forms handler and lets you process that form submission exactly how you like.
Yep, totally possible. Keep the first form as-is, then for the second one just override the action URL with your subscription app or a webhook (Zapier/Make works well). That way no email gets sent from Webflow but the data still routes where you want.
Thanks for your response! Are there instructions in Webflow University that could walk me through this process? Also, does it have to be Make or Zapier? I’m currently using Zoho as my CRM.
The process of a direct form integration? No, unfortunately, you’re stepping outside of Webflow turf there.
I typically do this in a very specific way for clients- I setup an automation with a Webhook trigger - Make is one of the better platforms for this. There I do interactions like Zoho ( you’d have to check their API and decide what you want to create from your form ). Then I front the entire thing with Basin to handle spam and the spam inbox visibility.
That setup requires a bit of programming and configuration knowledge, but it’s the most spam-resistant and avoids that extra Webflow email.
In your case, you might want to go simpler, using the native Webflow form submission trigger that Webflow has ( Make or Zapier are easiest here ), and start your automation from that. However this approach will generate the email. If you give the form a unique name, you could have your email software detect and bin it?
Yes you can use other automation platforms, but most are more complex and often more expensive.
If you’re doing a professional client build here and need help on this integration piece, give me a shout, this is what I do.
Thanks again for the additional information. This isn’t for a client build as it’s for my own websites. I could definitely use some help on this integration piece. How do I contact you to discuss this further?