I have two email addresses that receive form submissions from the website. However, one of the emails seems to be unsubscribing itself and removing itself from the list. It has happened a few times now and we’re not sure why. " The email XXX has been successfully unsubscribed from form notification…

I have this issue too. very confused, and no idea how to fix it.

Probably related to this … [image] Ability to remove new "Unsubscribe" link from mail notifications General Is there any word on this?

@webdev - yes, you are absolutely correct. Same issue has been going on for 3+ years. Forgive the rant here, but I believe this is very important for Webflow to address. Direct quote from Webflow support: “If you forward or reply to a form notification email, and then that person receiving the emai…

This happened to one of my clients and as a result I decided to implement a third party form processor that gave me more control. I now use that processor on all WF sites I deploy using WF Hosting.

makes sense. I just edited my post above to add clarity.

Having the same problem. We have customers and we’re trying to implement a customer support form, and they literally have the ability the ability to unsubscribe us from our own support emails! Ridiculous. We’ve gotta get this fixed.

Which 3rd party form service did you end up using?

@thinkjay - Usebasin.com for simple forms, Typeform.com for advanced forms with logic.

I used zapier and so far it works great. I would rather not use third party stuff but I think it where webflow is.

Encountered this issue yet again. It’s unacceptable that as a Webflow customer… Webflow has no solution for the following. @callmevlad - please help & make this a priority. If ANY EMAIL ADDRESS clicks “unsubscribe” on a Webflow-originated form submission email, then everyone in the group is automat…

Form submissions – Email keeps unsubscribing

Publishing help Project settings

webdev (Jeff Selser) October 10, 2020, 3:25pm 3

Probably related to this …

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My client has been accidentally unsubscribed from his own contact form email notifications General emails , product-feedback	14	4073	December 7, 2022
Forms not coming through to email and auto un-subscribe happening Project settings	1	894	December 2, 2021
Form Submission notification emails not being received Project settings	22	11971	July 5, 2023
Contact Forms not sending Bugs	14	3757	January 9, 2019
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Form submissions – Email keeps unsubscribing

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