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Form submission emails not being received at info@…

I made a website for a client with 2 forms. Both forms must be send to info@….nl
Unfortunately it doesn’t work, emails of web form submissions will not be received.
I have tested with other email address at the same domain and works all fine.
I have contacted their mail host partner and they confirm that there is no mail from Webflow arriving at info (but they do arrive in other mailboxes).

The domain name is

I read at this forum that they may be blacklisted? How to solve this?

Here is my site Read-Only: LINK
(how to share your site Read-Only link)

Try using an email alias for info@. That would be an easy way to test.

1 Like

Thanks @webdev, that’s the solution for now!
But it’s not ideal, because as a designer I often have no access to the clients email admin-settings.
It’s also not really professional to tell the customer that it can only be done through an alias.