We are just starting up a new agency and trying to set up the workspace on a new account with 2 seats licensed. I can’t add a member though because it is telling me that my email is not verified, even though I went through the verification process.
Is there a way to get a new email verification sent without going through support. There’s no obvious option so I raised a support ticket, but am getting no response.
I am not known for “holding back”. All I can say is that the support queue response time changes all the time and it is FIFO or first in first out from what I understand. My clients expect immediate results and I deliver that to them for everything I control. Webflow is a black box however and that does not fit into many of my clients expectations of service.
OK, thanks again Jeff - that seems consistent with a few posts I have read while researching my current issue. We’ll see how long it takes to get a response then make a decision on whether to switch to another platform before we start scaling.
As an aside, I’ve never come across a cloud service that doesn’t have a ‘Resend’ button for email verifications before. Seems like an odd omission from CX perspective.