Ecommerce : Impossible to add to cart from collection list since a few hours

[Thomas_Chiroux]

Hi,

We are running an ecommerce website using webflow for a couple of years.
Today, we found that it fail to add to cart from list items: ex in this page (but it’s the same problem on all pages)

https://www.lintendance.co/noel

Adding the first item is working, but not the others.
The error is : “Please select an option in each set.”

We did not change anything in the site recently.

In the javascript console we can see a new error:

webflow.ee0e51056.js:formatted:43086 Uncaught (in promise) TypeError: Cannot read properties of null (reading 'id')
    at webflow.ee0e51056.js:formatted:43086
    at Array.find (<anonymous>)
    at webflow.ee0e51056.js:formatted:43085
    at webflow.ee0e51056.js:formatted:31749
    at e.exports (webflow.ee0e51056.js:formatted:8992)
    at webflow.ee0e51056.js:formatted:43015

which is related to webflow js code if we follow the link.

The example page is quite simple: a collection list wrapper to a filtered list of products. The “+” button is a simple ‘add to cart button’:

All the analysis leads us to a (recent) weblow internal problem, but we can not find any other non-working example (apart perhaps this post here ? https://discourse.webflow.com/t/product-variants-are-not-working-cant-add-to-cart/191370

We are familiar with the “restart Webflow” tips and i tried a manual restart in js (invoquing a custom code like this one:

 wf.destroy(), wf.init({
        siteId: 'xxxxx',
        apiUrl: "https://render.webflow.com"
      });

it does not correct the problem, but we can see that just after the restart the javascript error shows again:

Thanks,
Regards,
Thomas.

[Vincent_Palermo]

I’m having the exact same problem, need this to be fixed ASAP

[matthewpmunger]

Hey everyone, this is a known issue and the fix is on its way. I’ll respond back here when the fix is live so that I can get verification that your sites are working properly.

Also check https://status.webflow.com for status updates.

[matthewpmunger]

Adding variants to carts should be working again. Please let me know if your site is still experiencing issues.

[mark-joncheff]

@matthewpmunger This is still not working for our sites:

Commercial Dehydrators UK | The Best for Value & Service

Commercial Dehydrators Canada | Best value & Service

I have uploaded a screenshot of the issue. The first in the Collection list seems to work but the rest dont.

[mark-joncheff]

It is now fixed. The site had to be published to see the fix.

[hazelavery]

visit this link might be your problem sort out : https://zaiditechnology.com.pk/