I have connected my domain using the instructions you provided via the help of my hosting company and they both say connected (screenshot attached) however they are still not redirecting. Bellow is my situation… maybe it needs a different solution?
GoDaddy - Domain
- Nameservers point to Host Gator
- Hosts all my other websites + my email
- I have aded the A records and the CNAME here since GoDaddy will not let me change those parameters when I am not using their name servers
- Says both versions of my domain are connected, but the site still points to my root directory on my server.
- Screenshot attached for the connected confirmation.