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DNS: Client cant receive emails after I linked his domain to Webflow site

Hi Guys,

Im in need of urgent help!

My client bought his domain from Namecheap.com and granted me access as admin on the account. I changed his DNS settings to link his new Webflow website.

Screen Shot 2020-07-09 at 11.07.31 PM

Added the hosting records but now his email does not work anymore. He can’t receive any of his emails and I’m not sure what is going on?

Has anyone else experienced this with Namecheap.com? Their support centre is horrible and of no help at all.

Please advise!


Here is my site Read-Only: LINK
(how to share your site Read-Only link)

Hi Jacob

Were you able to find a solution for this?
I am facing a similar issue. After linking my domain to Webflow, I am not able to receive any emails to my domain email ID. My domain is with GoDaddy though.

Is this something to do with MX records?

Any help would be highly appreciated. Thanks.

Yep. Contact your mail provider for help setting up you MX record to point to the right host.

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