I am on the verge of tears!! The support at this registrar says that the first-hand-training.com A record is tied to the www.first-hand-training.com record and cannot be removed. That they are tied together.
Oh - and they said “Please be advised that CNAME is not fully-supported for the current account that you have. You can contact sales and ask if an upgrade is available for your account. They should be able to give you options that supports CNAMES.”
I have NEVER EVER had such issues with a registrar. I’m beginning to think this Verio.com place is a big scam to upsell - or am I just ignorant on what the real issue is?
What am I to do?? Do I have to start over and transfer this domain to another registrar?? Update - just found out that I cannot transfer the domain within 60 days. And if I cancel - and attempt to re-register - I don’t know how long they will hold the domain hostage. Now I’m really on the verge of tears. This site was supposed to be live on Monday as we have time critical events.
I have been struggling with this for 6 days and losing precious time and sanity. PLEASE, please help.