Client Billing with Bonsai - I'm Confused

I’m selling templates of my website to others in my industry (I still manage the sites on my webflow account), but I’m confused how Bonsai is supposed to work in regards to client billing…

Does Bonsai just act as a portal for the clients to pay me, and then I move that money around to pay my extra Webflow plan/hosting fees? Or does Bonsai somehow automatically forward the clients money on to Webflow?

The former. It is just a billing platform. You still need to manage that yourself. Most people just let the client pay for hosting directly and charge for services.

ah ok…

I’m sure it’s been mentioned before, but webflow kind of blew it when they discontinued integrated client billing.

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It’s one of the main reasons I chose Webflow as a platform, and migrated 50 clients to it.

Strangely though, I’m still here. The transition from client billing to direct was hugely painful for my team and my clients, and cost an extra 60-80 hours of time setting up systems, communicating with clients to support the transfer, etc. etc.

But, I actually prefer my new setup. Yes it’s more expensive for my clients but I can bundle services together, offer different tiers, and it’s all in an agency-branded invoice.

May I know what’s your new setup?
Cheers

My team is technical so we like technical systems. We’re using Stripe directly. There’s a bit of a learning curve on how it creates and manages subscriptions but it’s very powerful.

For most businesses I’d probably recommend Xero or MYOB, which should both have subscription billing capabilities.