Charged to start client billing

I started an e-commerce site for a client and chose a hosting plan it would not let me do client billing till the hosting plan was chosen… I put in the client’s credit card info but yet my card was charged instead… I sent a payment link for them to enter their card info in and they did… please let me know if I did something wrong and how I can fix it… Thanks a head…

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Hey @Amy_Eleache! Welcome to the Community!

I’d recommend contacting Webflow Support directly at or via this link: Webflow Customer Support | Webflow University

They should be able to get you squared away on this matter!

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