Streaming live at 10am (PST)

Background video not playing on mobile

Hi all,

I had this working earlier today, but all of a sudden my background video isn’t working on mobile. All I see is the play button. See screenshot below. I tried on Safari and Chrome browsers on iOS. it also wasn’t working on my wife’s iPhone.

I see a couple others reporting this issue in the forum over the last year, but I didn’t see a clear solution from those posts.

Thanks so much for your help!

Hey there @kwshaw!

Welcome to the forums, and thanks for posting your question.

As you’ve discovered, this is a known issue especially on iOS when it comes to how it prevent background videos from playing.

There is a great related post that showcases a great workaround with some custom code if you haven’t checked it out yet.

Let me know if you have any more questions.

My best,

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.