All project suddenly missing from my dashboard

[memetican (Michael Wells)]

@paulfey

Same here. 7 projects have disappeared, my account has also been downgraded from freelancer to starter, it’s like I’ve been erased! I also purchased a template this morning, the link just takes me back to an empty dashboard

Sounds most likely like a CC payment failure on your workspace plan that has caused a downgrade. Check your billing. If it’s working then support will be able to help.